Pankaj Shipping & Transport is a Licensed Customs Clearing Agent at Nhava Sheva (JNPT), Mumbai — operating since 1995. We specialise exclusively in import customs clearance for metal scrap, industrial machinery, chemicals, and engineering goods. With 30 years of hands-on experience at India's largest container port, we clear your cargo fast, accurately, and without hidden charges.
Finding a reliable customs clearing agent in Mumbai is critical for importers. One wrong document, one missed HS code, one delayed Bill of Entry — and your cargo sits at port while demurrage charges pile up.Pankaj Shipping & Transport eliminates that risk. As a CBIC-licensed Customs Clearing Agent at Nhava Sheva (JNPT), we handle every step of your import clearance — from Bill of Entry filing on ICEGATE to final Out-of-Charge (OOC) order — with accuracy, speed, and full regulatory compliance.We do not handle exports. We do not dabble in unrelated logistics. Our 100% focus is import customs clearance in Mumbai — which means your shipment gets our complete attention, every time.
Import Customs Clearing Agent Services in Mumbai
Import customs clearing services
Filing of import documentation with Indian Customs
Duty assessment and tariff classification
Coordination for cargo examination
Release and movement of imported cargo
We work closely with customs officials to ensure smooth processing of your import shipments.
Experienced customs clearing professionals
Fast clearance with minimal delays
Expertise in import & export documentation
Transparent and affordable pricing
Strong coordination with ports & customs
Our customer-centric approach ensures reliable and compliant customs clearance services.
Every import shipment at JNPT / Nhava Sheva follows a 7-step customs clearance process on ICEGATE. Here is exactly how Pankaj Shipping handles it for you:
📋 Step 1 — Document Review & Verification
Before filing, we review all your import documents — Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, and any regulatory approvals. We catch errors before customs does, saving you from delays and penalties.
📂 Step 2 — Bill of Entry Filing on ICEGATE
We file your Bill of Entry accurately on India’s customs EDI system (ICEGATE), with correct HS code classification, proper valuation, and applicable duty calculation. Accurate first-time filing means faster clearance.
🔀 Step 3 — RMS Channel Assessment
After filing, the Risk Management System (RMS) assigns your shipment a channel — Green (auto-cleared), Yellow (document check), Red (physical examination), or Blue (MRT). We prepare for every scenario in advance.
💰 Step 4 — Duty Calculation & Payment
We calculate the correct customs duty, IGST, Social Welfare Surcharge, and any applicable CVD or Anti-Dumping Duty. We coordinate with you for timely duty payment to avoid port hold-ups.
🔍 Step 5 — Examination Coordination (if Red Channel)
If your cargo is assigned for physical examination, we coordinate directly with customs officers at the CFS/port. Our 30 years of experience at Nhava Sheva means we resolve examination queries quickly and professionally.
✅ Step 6 — Out-of-Charge (OOC) Order
Once duties are paid and examination is complete, we obtain the Out-of-Charge order from customs — the final clearance that authorises release of your cargo from port.
🚛 Step 7 — Cargo Release & Handover
After OOC, we coordinate with the CFS and the shipping line, and we have our own fleet for smooth cargo release and movement to your warehouse or delivery destination.
Our customs clearing services in Mumbai support importers and exporters across multiple industries. We provide industry-specific customs clearance, documentation, and compliance solutions to ensure smooth and timely cargo release.
1. Metals, Aluminium & Industrial Scrap
Expertise in customs clearing for aluminium scrap, copper, zinc, and stainless steel
Accurate valuation, duty assessment, and HS classification
Coordination with port authorities and inspection agencies
Aluminium Dross & Scrap Customs Clearance
Specialized customs clearance for aluminium dross and metal scrap
Assistance with DGFT licenses, MOEF approvals, and environmental compliance
Proven experience in scrap clearing at Mumbai ports
Engineering Goods & Capital Equipment Clearance
Customs clearing services for machinery, capital goods, and EPCG imports
Chemicals & Industrial Raw Materials
Customs clearing services for non-hazardous chemicals and industrial raw materials
Accurate HS code classification and duty assessment for chemical imports
Assistance with MSDS, BIS compliance, and required import documentation
Coordination for customs examination, sampling, and testing when required
Smooth and timely clearance of industrial raw materials at Mumbai ports
Food Items & Edible Products
Customs clearing services for imported food items and edible products
Assistance with FSSAI documentation, labeling, and customs requirements
Accurate HS code classification and duty assessment for food imports
Coordination for customs examination and sampling when required
Smooth and timely clearance of food consignments at Mumbai ports
Rexine, Fabrics & Textile Materials
Customs clearing services for imported rexine, fabrics, and textile materials
Accurate HS code classification and duty assessment for textile imports
Assistance with BIS / mandatory labeling requirements where applicable
Coordination for customs examination and sampling when required
Smooth and timely clearance of rexine and fabric consignments at Mumbai ports
No matter the industry, we offer you peace of mind. We are fully aware of the regulations, timelines, and stakes involved. Let our experience contribute to your success.
CBIC-licensed professional, officially called a Customs Broker, authorised to file Bills of Entry, pay duties, and represent importers before Indian Customs. Unlicensed agents cannot legally file on ICEGATE.
Import customs clearance at Nhava Sheva (JNPT) for metal scrap, industrial machinery, chemicals, minerals, and engineering goods — exclusively, since 1995.
Green Channel shipments with accurate documents typically clear in 1–2 working days. Yellow Channel takes 2–3 days. Red Channel (physical examination) can take 3–5 days depending on CFS scheduling.
Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, IEC Code, AD Code registration, Insurance Certificate, and any applicable regulatory approvals (FSSAI, BIS, MOEF, DGFT) depending on cargo type.
CHA professional fees typically range ₹5,000–₹25,000 per shipment depending on cargo complexity and value — separate from government duties and CFS handling charges. We give a transparent written quote upfront.
Yes — HMS scrap, aluminium scrap, copper scrap, zinc dross, and other ferrous/non-ferrous scrap, including MOEF coordination and DGFT licence verification.
Yes, including age certificate verification, DGFT policy compliance, and valuation coordination with customs.
Yes, we assist with complete import customs documentation, including bill of entry filing, duty calculation, and coordination through the ICEGATE system.
ICEGATE is the national customs EDI system operated by CBIC, where all Bills of Entry, shipping bills, and duty payments are processed. We file directly on ICEGATE for fast, paperless clearance.
The final customs document authorising release of cargo from port or CFS. We monitor and follow up for OOC on every shipment.
No. We specialise in non-hazardous chemicals, raw materials, metal scrap, machinery, and engineering goods only.
The best customs clearing agent depends on your cargo type and port. For metal scrap, industrial machinery, chemicals, and engineering goods imported through Nhava Sheva (JNPT), Pankaj Shipping & Transport has specialised exclusively in this work since 1995 — giving deeper regulatory knowledge than generalist freight or logistics companies that handle every cargo type.
Most customs clearing agents in Mumbai handle a broad mix of cargo and clients. Pankaj Shipping & Transport takes a narrower approach: we clear only import shipments, only at Nhava Sheva (JNPT), and only in metal scrap, machinery, chemicals, minerals, and engineering goods. If your shipment falls in one of these categories, that focus — built over 30 years — typically means fewer classification errors and faster RMS resolution than a generalist agent handling dozens of unrelated cargo types. For exports, hazardous cargo, or air freight, a broader logistics company may be the better fit.
First-time importers benefit most from an agent who explains the process clearly and reviews documents before filing — not just after something goes wrong. Pankaj Shipping walks new importers through IEC verification, AD Code registration, HS classification, and duty estimation before the shipment even arrives at Nhava Sheva, reducing the risk of costly first-time mistakes
Bulk shipments — especially metal scrap and machinery — need an agent experienced with high-tonnage valuation, multiple-container coordination, and CFS scheduling at scale. Pankaj Shipping has handled bulk scrap and machinery consignments at Nhava Sheva for three decades and coordinates directly with CFS operators to avoid the bottlenecks that affect large shipments specifically.
There is no practical difference — they are the same role. “Customs House Agent” (CHA) was the term used before 2018; “Customs Broker” is the formal term under the Customs Brokers Licensing Regulations 2018 (CBLR 2018). Both require the same CBIC licence and perform the same function: filing Bills of Entry, calculating duty, and securing clearance on behalf of importers. Pankaj Shipping holds this licence and has operated through both naming conventions since 1995.
Yes. High-value imports — particularly industrial machinery and capital equipment — require careful valuation documentation to avoid both underpayment penalties and duty overpayment. We prepare valuation evidence (purchase agreements, insurance value, freight cost) in advance to support accurate assessment and reduce the risk of customs querying the declared value.
Yes — Pankaj Shipping & Transport is based at Ballard Estate, Fort Mumbai, minutes from Nhava Sheva, and has operated exclusively at this port since 1995. Physical proximity to JNPT means faster document hand-offs, real-time CFS coordination, and quicker response when customs raises a query.
Delays trigger demurrage (charged by the port/CFS for storage beyond the free period) and detention (charged by the shipping line for late container return) — often ₹5,000–₹10,000 per container per day. Our proactive document checks and same-day ICEGATE filing are designed specifically to prevent these costs.